New Jersey - Alpha
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New Jersey

Terms and Conditions

1. Authorization to Switch and Agreement to Sell and Purchase Energy. This is an agreement between ALPHA GAS AND  ELECTRIC,  LLC   (“ALPHA  GAS  AND  ELECTRIC”  or  “TPS”)  and  the  undersigned  customer  (“Customer”)  under which Customer authorizes a change in Customer’s Third Party Supplier and agrees to obtain electric generation and/or natural gas supply service from ALPHA GAS AND ELECTRIC (the “Agreement”). Subject to the terms and conditions  of  this  Agreement,  ALPHA  GAS  AND  ELECTRIC  agrees  to  sell  and  deliver,  and  Customer  agrees  to purchase  and  accept  the  quantity  of  electricity  and/or  natural  gas,  as  estimated  by  ALPHA  GAS  AND  ELECTRIC, necessary to meet Customer’s requirements based upon consumption data obtained by ALPHA GAS AND ELECTRIC or the delivery schedule of the Local Distribution Utility (the “LDC”). The amount of elec tricity and/or natural gas delivered under this Agreement is subject to change based upon data reflecting Customer’s consumption obtained by ALPHA GAS AND ELECTRIC or the LDC’s delivery schedule. The LDC will continue to deliver the electricity and/or gas supplied by ALPHA GAS AND ELECTRIC.

2. Term.  This Agreement shall commence as of the date Customer’s notice regarding the change of TPS is deemed effective  by  the  LDC,  and  shall  continue  monthly  thereafter.   ALPHA  GAS  AND  ELECTRIC  will  provide  notice  to Customer at least 30 days prior to the end of the term of this Agreement of the date upon which the term of this Agreement will end This Agreement will automatically renew on a month-to-month basis at the same terms, unless ALPHA GAS AND ELECTRIC sends Customer written notice of proposed changes to such terms in advance of the renewal date (the “Renewal Term”). Any such written notice will be sent at least 30 days and no more than 60 days prior  to  the  Renewal  Term,  apprising  Customer  of  any  proposed  changes  in  the  terms  and  conditions  of  this Agreement and of the Customer’s right to renew, terminate or renegotiate this Agreement. Such new terms will only become effective upon obtaining the affirmative written signature of the Customer or obtaining authorization through the other methods set forth in N. J. A. C. Section 14:4 -2.3(c). Customer or ALPHA GAS AND ELECTRIC may cancel  or  terminate  this  Agreement  if  30  days’  advance  written  notice  of  termination  is  provided  to  the  other party.

For fixed rate service this Agreement shall commence as of the date Customer’s notice regarding the change of TPS is deemed effective by the LDC, and shall continue for 12 months thereafter (the “Initial Term”). ALPHA GAS AND ELECTRIC will provide notice to Customer at least 30  days prior to the end of the term of this Agreement of the date upon which the term of this Agreement will end. Upon completion of the Initial Term, this Agreement will automatically renew on a month-to-month basis at the same terms, except that the price  will be a variable rate, unless ALPHA GAS AND ELECTRIC sends Customer written notice of proposed changes to such terms in advance of the renewal date (the “Renewal Term”). Any such written notice will be sent at least 30 days and no more than 60 days prior to the renewal date, apprising Customer of any proposed changes in the terms and conditions of this Agreement and of the Customer’s right to renew, terminate or renegotiate this Agreement. Such new terms will only become effective upon obtaining the affirmative written signature of the Customer or obtaining authorization through  the  other  methods  set  forth  in  N.  J.  A.  C.  Section  14:4-2.3(c)  .  While  receiving  service  on  a month-tomonth basis, Customer or ALPHA GAS AND ELECTRIC may cancel or terminate this Agreement if 30 days’ advance written notice of termination is provided to the other party.

3. Pricing, Billing, and Termination. Unless otherwise agreed to in writing, the price for all electricity sold under this Agreement shall be a [ ] Variable Rate per kWh which shall each month change and reflect the wholesale cost of electricity  (including capacity, energy, balancing, settlement, ancillaries), transmission and distribution charges, and other market-related factors, plus all sales and other applicable taxes, fees, charges or other assessments and ALPHA GAS AND ELECTRIC’s costs, expenses and margins; or a [ ] a Fixed Rate per kwh as set forth on first page which includes sales and other applicable taxes. Unless otherwise agreed to in  writing, the price each month may be lower or higher than the LDC price.

Unless otherwise agreed to in writing, the price for all gas sold under this Agreement shall be a [ ] Variable which shall each month change and reflect the wholesale cost of natural gas (including commodity, capacity, storage and balancing), transportation to the Delivery Point, and other market -related factors, plus all sales and other applicable taxes, fees, charges or other assessments and ALPHA GAS AND ELECTRIC’s costs, expenses and margins; or a [ ] NYMEX plus $______ adder that varies each month; or [ ] a Fixed Rate per therm as set forth on the first page which includes sales and other applicable taxes Unless otherwise agreed to in writing, the price each month may be lower or higher than the LDC price.

ALPHA GAS AND ELECTRIC will invoice Customer monthly for electricity and/or natural gas delivered under this Agreement, as measured by the LDC, and Customer will pay each invoice in full within 20 days of the invoice date or be subject to a late payment charge of 1.5% per month. Customer will receive a bill for the service provided by ALPHA GAS AND ELECTRIC, unless the LDC provides a consolidated bill for both commodity and delivery service. ALPHA GAS AND ELECTRIC may assign and sell the Customer’s accounts receivable to the LDC. In the event of failure to remit payment when due, ALPHA GAS AND ELECTRIC may terminate service under this Agreement in accordance with the provisions of Section 6 of this Agreement. A $30 fee will be charged for all returned payments.

For fixed price service if usage in any month exceeds the level of usage in the same month in the previous year (“Base Load”) by 10% or more, the Customer will be charged a variable price for all usage   in excess of the Base Load and the fixed price for usage up to the Base Load. If the usage in any month falls by ten percent or more below the Base Load, the Customer will be charged the fixed price for all usage and shall be charged for hedging, cash  out  costs  or  balancing  costs  related  to  the  positive  difference  between  the  Base  Load  and  actual consumption. Additionally, if there is a material adverse change in the business or financial condition of Customer (as determined by ALPHA GAS AND ELECTRIC at its discretion) or if Customer fails to meet its obligations under this Agreement or pay or post any required security deposit, then, in addition to any other remedies that it may have, ALPHA GAS AND ELECTRIC  may terminate this Agreement  in accordance  with  the provisions of Section 6 of this Agreement. If Customer terminates this Agreement prior to the end of the Initial or Renewal Term or if ALPHA GAS AND  ELECTRIC  terminates  this  Agreement  due  to  Customer’s  breach,   the  Customer  shall  pay  ALPHA  GAS  AND ELECTRIC , in addition to any other applicable charges, a cancellation fee equivalent to the multiplication of the (i) difference between the fixed price set forth in this Agreement and the calculation by ALPHA GAS AND ELECTRIC of the  fixed  price  at  the  date  of  termination;  and  (ii)  the  estimated  volumes  for  the  remainder  of  the  Initial  or Renewal Term, as applicable, using the actual volumes received by Customer for the prior 12 month period as the volumes used in determining damages.

4. Assignment. Customer may not assign its interests in and delegate its obligations under this Agreement without the express written consent of ALPHA GAS AND ELECTRIC. ALPHA GAS AND ELECTRIC may sell, transfer, pledge, or assign the accounts, revenues, or proceeds hereof, in connection with any financing agreement and may assign this Agreement to another entity.

5.  Information  Release  Authorization.  Customer  authorizes  ALPHA  GAS  AND  ELECTRIC  to  obtain  and  review “Customer  Information”  as  said  is  defined  in  N.J.A.C.  Section  14:2-1.2,  which  includes,  but  is  not  limited  to, customer  name,  address,  telephone  number,  usage  habits  or  history,  peak  demand  and  payment  history,  and information regarding Customer’s credit history from credit reporting agencies. This information may be  used by ALPHA  GAS  AND  ELECTRIC  to  determine  whether  it  will  commence  and/or  continue  to  provide  energy  supply service to Customer and will not be disclosed to a third party unless required by law. Customer’s execution of this Agreement shall constitute authorization for the release  of this information to ALPHA GAS AND ELECTRIC.   This authorization  will  remain  in  effect  during  the  Initial  Term  and  any  Renewal  Term.  Customer  may  rescind  this authorization at any time by providing written notice thereof to ALPHA GAS AND ELECTRIC or by calling ALPHA GAS AND  ELECTRIC  at  1.888.636.3749.   ALPHA  GAS  AND  ELECTRIC  reserves  the  right  to  terminate  this  Agreement pursuant to the provisions of Section 6 of this Agreement. in the event Customer rescinds the authorization.

6. TPS Termination Rights.  The services provided by ALPHA GAS AND ELECTRIC to Customer are governed by the terms  and  conditions  of  this  Agreement.  ALPHA  GAS  AND  ELECTRIC  shall  have  the  right  to  terminate  this Agreement in the event of a breach of the term(s) of the Agreement by Customer, including, but not limited to, failure  to  remit  payment  as  required  under  this  Agreement.   ALPHA  GAS  AND  ELECTRIC  will  provide  at  least  30 days’ written notice prior to the termination of service and provide Customer with the opportunity to remedy the termination condition. A final bill will be rendered within thirty (30) days after the final scheduled meter reading or if access is unavailable, an estimate of consumption will  be used in the final bill, which will be trued-up subsequent to the final meter reading.

7. Residential Customer Rights. Customer will receive a confirmation notice of its choice of TPS, and Customer will have 7 calendar days from the date of such confirmation notice to contact the LDC and rescind its selection. This Agreement shall not be effective upon the residential Customer until the 7–day confirmation period has expired, and  the  Customer  has  not,  directly  or  indirectly,  rescinded  the  selection.  There  is  no  charge  for  the  residential Customer for starting or stopping gas supply service if done within the terms of this Agreement. The residential Customer may terminate this Agreement, with 48 hours notice without penalty, as a result of relocation w ithin or outside the LDC’s franchise area, disability that renders the customer of record unable to pay for the TPS’ service, and/or the customer of record’s death. Switching to a  competitive  TPS  is not  mandatory and Customer has the option of remaining with the LDC for basic gas or electric service. You may contact the LDC customer service at 1.800.533.7734  and  the  New  Jersey  Board  of  Public  Utilities  Division  (“Board”)  at  973.648.2350  and  the  Board Division of Customer Assistance at 1.800.624.0241.

8. Agency-Electric:  Customer hereby designates ALPHA GAS AND ELECTRIC as agent to; (a) arrange and administer contracts and service agreements between Customer and ALPHA GAS AND ELECTRIC and those entities including PJM engaged in the generation, transmission  and delivery of Customer electricity and/or natural gas supplies; and (b)  nominate  and  schedule  with  the  appropriate  entities  including  the  LDC  for  the  delivery  of  electricity  and/or natural  gas  to  the  e  Customer’s  end-use  premises.  ALPHA  GAS  AND  ELECTRIC  as  agent  for  the  Customer  will schedule the delivery of adequate supplies of electricity and/or natural gas that meet the Customer’s requirements as  established  by  the  LDU  and  in  response  to  information  provided  by  the  LDU.   The  Delivery  Points  for  the electricity  be  a  point  at  the  PJM  ALPHA  GAS  AND  ELECTRIC  load  bus.  These  services  are  provided  on  an  arm’s length basis and market-based compensation is included in the price noted above.

Agency-Gas.  Customer  hereby  designates  ALPHA  GAS  AND  ELECTRIC  as  agent  to;  (a)  arrange  and  administer contracts and service agreements between Customer and ALPHA GAS AND ELECTRIC and between the interstate pipeline transporters of Customer natural gas supplies; (b) nominate and schedule with the interstate pipeline the transportation of Customer’s natural gas supplies to the Delivery Points, and with the LDC for the transportation of the  Customer’s  natural  gas  supplies  from  the  Delivery  Points  to  the  Customer’s  end -use  premises;  and  (c) aggregate  Customer’s  natural  gas  supplies  with  such  supplies  of  other  customers  served  by  ALPHA  GAS  AND ELECTRIC to maintain qualification for LDC transportation service and resolve imbalances that may arise during the term  of  this  Agreement.   ALPHA  GAS  AND  ELECTRIC  as  agent  for  the  Customer  wil l  schedule  the  delivery  of adequate supplies of natural gas that meet the Customer’s requirements as established by the LDC and in response to information provided by the LDC. The Delivery Points for the natural gas transported by interstate pipelines will be the city gate stations of the LDC. ALPHA GAS AND ELECTRIC agrees to arrange for the transportation of the natural gas supplied under this Agreement from the Delivery Points to the Customer’s end -use premises. These services  are  provided  on  an  arm’s  length  basis  and  market-based  compensation  is  included  in  the  price  noted above.

9. Title.    Customer and ALPHA GAS AND ELECTRIC agree that title to, control of, and risk of loss to the electricity and/or natural gas supplied by ALPHA GAS AND ELECTRIC under this Agreement will transfer from ALPHA GAS AND ELECTRIC  to  Customer  at  the  Delivery  Point(s).  ALPHA  GAS  AND  ELECTRIC  will  indemnify  and  hold  harmless Customer from all taxes, royalties, fees or other charges incurred before title passes with respect to the electricity and/or natural gas provided hereunder.

10. Warranty.  This Agreement, including any enrollment form and applicable attachments, as written makes up the  entire  Agreement  between  Customer  and  ALPHA  GAS  AND  ELECTRIC.   ALPHA  GAS  AND  ELECTRIC  makes  no representations  or  warranties  other  than  those  expressly  set  forth  in  this  Agreement,  and  ALPHA  GAS  AND ELECTRIC expressly disclaims all other warranties, express or implied, including merchantability and fitness for a particular use.

11.  Force  Majeure.  ALPHA  GAS  AND  ELECTRIC  will  make  commercially  reasonable  efforts  to  provide  electricity and/or natural gas hereunder but ALPHA GAS AND ELECTRIC does not guarantee a continuous supply of electricity and/or natural gas to Customer. Certain causes and events out of the control of ALPHA GAS AND ELECTRIC (“Force Majeure  Events”) may result in interruptions in service. ALPHA GAS AND ELECTRIC will not be liable for any such interruptions caused by a Force Majeure Event, and ALPHA GAS AND ELECTRIC is not  and shall not be liable for damages  caused  by  Force  Majeure  Events.   Force  Majeure  Events  shall  include  acts  of  God,  fire,  flood,  storm, terrorism, war, civil disturbance, acts of any governmental authority, accidents, strikes, labor disputes or problems, required maintenance work, inability to access the local distribution  utility system, non-performance by the LDC (including, but not limited to, a facility outage on its gas distribution lines), changes in laws, rules, or regulations of any governmental authority or any other cause beyond ALPHA GAS AND ELECTRIC’s control.

12. Liability.  The remedy in any claim or suit by Customer against ALPHA GAS AND ELECTRIC will be solely limited to direct actual damages (which will not exceed the amount of Customer’s single largest monthly invoice amount in the immediately preceding 12  months). All other remedies at law or in equity are hereby waived. In no event will  either  ALPHA  GAS  AND  ELECTRIC  or  Customer  be  liable  for  consequential,  incidental,  indirect,  special  or punitive damages. These limitations apply without regard to the cause of any liability or damages. There are no third-party beneficiaries to this Agreement.

13. ALPHA GAS AND ELECTRIC Contact Information.  Customer may contact ALPHA GAS AND ELECTRIC’s Customer Service Center at 1.888.636.3749, Monday through Friday 9:00  a.m.  –  5:00 p.m. EST (contact center hours subject to change). Customer may write to ALPHA GAS AND ELECTRIC at: ALPHA GAS AND ELECTRIC, 971 Route 45, Suite 202, Pomona, NY 10970.

14. Dispute Resolution.  In the event of a billing dispute or a disagreement involving ALPHA GAS AND ELECTRIC’s service hereunder, the parties will use their best efforts to resolve the dispute. Customer should contact ALPHA GAS  AND  ELECTRIC  by  telephone  or  in  writing  as  provided  above.  When  ALPHA  GAS  AND  ELECTRIC  receives  a customer complaint or inquiry via call center, email or regular mail, the representative will make a record of the complaint and apply a case number or other identifying feature. The representative will investigate the substance of the complaint or inquiry and provide a response to the customer within ten (10) days of receipt of the complaint or  inquiry.   If  the  customer  is  not  satisfied  with  the  resolution  presented  by  the  call  center  representative,  the representative will raise the complaint or inquiry with  a supervisor, who will review the matter and respond to the customer  within  five  (5)  business  days.  If  the  Customer  is  not  satisfied  with  the  ALPHA  GAS  AND  ELECTRIC response,  ALPHA  GAS  AND  ELECTRIC  will  advise  the  Customer  that  the  Customer  can  contact  th e  Board  at 1.800.624.0241, to request an alternate dispute resolution procedure or file a formal complaint. Upon receipt of a complaint forwarded by the Board or other governmental agency, ALPHA GAS AND ELECTRIC will respond within ten (10) days and in accordance with the direction provided by the Commission or other agency. Customer must pay the bill in full, except for the specific disputed amount, during the pendency of the dispute, and such payment shall be refunded if warranted by the final resolution of the complaint.

15.  Choice  of  Laws.  Venue  for  any  lawsuit  brought  to  enforce  any  term  or  condition  of  this  Agreement  or  to construe the terms hereof shall lie exclusively in the State of New York. This Agreement shall be construed under and shall be governed by the laws of the State of New York without regard to the application of its conflicts of law principles.

16. Taxes and Laws.  Except as otherwise provided in the Agreement or provided by law, all taxes of whatsoever kind, nature and description due and payable with respect to service provided under this Agreement, other than taxes  based  on  ALPHA  GAS  AND  ELECTRIC’s  net  income,  shall  be  paid  by  Customer,  and  Customer  agrees  to indemnify ALPHA GAS AND ELECTRIC and hold ALPHA GAS AND ELECTRIC harm less from and against any and all such taxes.  This Agreement is subject to present and future legislation, orders, rules, regulations or decisions of a duly constituted  governmental  authority  having  jurisdiction  over  this  Agreement  or  the  services  to  be  pr ovided hereunder.

17. Regulatory Changes.  This Agreement is subject to present and future legislation, orders, rules, regulations or decisions of a duly constituted governmental authority having jurisdiction over this Agreement or the services to be provided hereunder.  If at some future date there is a change in any law, rule, regulation, tariff, or regulatory structure (“Regulatory Change”) which impacts any term, condition or provision of this Agreement including, but not  limited  to  price,  ALPHA  GAS  AND  ELECTRIC  shall  have  the  right  to  modify  this  Agreement  to  reflect  such Regulatory Change by providing 30 days’ written notice of such modification to the Customer.

18. Emergency Service. The LDC will respond to leaks and emergencies. In the event of a leak, service interruption, outage or other emergency, Customer should immediately call PSEG at 1.800.436.7734, Rockland Electric at 1-877-434-4100, New Jersey Natural Gas at  800-427-5325, Jersey Central Power and Light 1 -800-662-3115, Atlantic City Electric 1-800-642-3780, Elizabethtown Gas 1-800-242-5830 or South Jersey Gas 1-888-766-9900.

19. Parties Bound. This Agreement  is binding upon the parties hereto and their respective successors and legal assigns.

In the case of telephonic acceptance such execution or acceptance shall be deemed provided pursuant to the methods authorized under N. J. A. C. 14:4-2.3(c).

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